Claims Management

PLAN maintains a staff of specialists in public entity claims. We assign each member a dedicated claims examiner who provides investigative services and advice regarding acceptance or rejection of claims, liability exposure, and damages. The examiner serves as the members' representative in dealing with claimants, attorneys, and vendors and works closely with the member's staff to ensure prompt resolution of claims issues. The examiner also settles Property Pool losses with the member and provides subrogation services to collect damages from responsible parties.

We provide litigation management by working with counsel to approve a strategy and authorize discovery for each lawsuit. We have a select panel of attorneys who have achieved excellent results in the types of claims our members encounter and have agreed to manage the litigation per our established guidelines. The result is a well-managed and cost-effective program that has successfully defended our members in a wide variety of claims.